Salesforce

Salesforce trainer in Lyon

Salesforce is the world's leading CRM — vast, powerful and easy to use badly. I train your teams to navigate and exploit it confidently, from pipeline and accounts to reports and automation, so its power translates into real sales and service results.

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Watch Romain Rissoan on this topic

Why Salesforce needs guided adoption

Salesforce can do almost anything, which means new users often feel lost and organisations use a fraction of what they pay for. Without proper training, data quality suffers, the pipeline isn't trusted, and the platform's power stays locked away.

I make Salesforce approachable and productive: confident day-to-day use (leads, opportunities, accounts, cases), reports and dashboards that inform decisions, and the automation that removes manual work. Your teams use Salesforce well, not just have it.

Use it, don't just own it: training is what unlocks the Salesforce capability you already pay for.

Example training programmes

Salesforce formats

Each format is tailored to your level, your sector and your goals.

Users

Salesforce for sales teams

1 daySales teams

Leads, opportunities, accounts and pipeline in daily practice.

Service

Salesforce for service teams

1 dayService teams

Cases, queues and service delivery in Service Cloud.

Steer

Reports, dashboards & automation

1 dayAdmins / managers

Reporting and automation to steer and streamline work.

What I can do for you

Beyond training, I support you across your whole project:

  • Audit of your Salesforce setup and usage.
  • Tailor-made training for your teams.
  • Implementation / optimisation support.
  • Guidance on adoption and best practices.

Who it is for

  • Sales and service teams.
  • Salesforce administrators.
  • Sales and service managers.
  • Organisations using Salesforce.

Salesforce training in Lyon, Paris and Geneva

Based in Lyon (80 Cours du Docteur Long), I deliver on-site across the Auvergne-Rhône-Alpes region, in Paris and Geneva, as well as in Marseille, Bordeaux, Toulouse and Nice — and remotely via virtual classrooms, in English or French.

Frequently asked questions

You may be wondering…

Is Salesforce hard to use?
Powerful, yes; with guided training it becomes approachable and genuinely productive.
Which clouds do you cover?
Mainly Sales Cloud and Service Cloud, plus reporting and basic automation.
Do you cover administration?
Yes — reports, dashboards and automation for admins and managers.
Will we train on our org?
Where possible, yes — using your real Salesforce makes it stick.

Explore also

Let's get practical

Get the most from Salesforce

Tell me about your Salesforce setup: I'll design a tailored Salesforce training.

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